Sutherland-Chan Policies and Documents
The following policies create the framework in which Sutherland-Chan and all of its students operate. The directory includes Sutherland-Chan School of Massage Therapy’s policies, documents, procedures, and guidelines. Direct links to the policy pages are provided below.
Please note that documents on this page are amended and updated on an ongoing basis. Should you require additional information about any of our policies or require an accessible format, contact robert@sutherland-chan.com.
- Academic Standards (April 2025)
- Academic Standards-New Program (September 2025)
- Admissions Refusal Policy (March 2025)
- AODA Information & Procedures (November 2022)
- Complaints Policy (July 2026)
- CPR & First Aid Policy (December 2024)
- Non-Academic Standards Policies (July 2026)
- Prior Learning Assessment Policy and Procedure (April 2025)
- Privacy Policy (March 2025)
- Sexual violence and Harassment Policy (July 2026)
- Tuition Payment and Refund Policy (July 2025)
- Vaccination and Personal Protective Equipment (PPE) Policy and Requirements (December 2022)
- Withdrawal and Expulsion Policy (April 2023)

